+1-855-211-0932 (ID:128014)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A context menu will show up. It comprises thorough info about all the operations that you can carry out on the page in question. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide range of educational video clips clarifying how to use our hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you need, have a look at our comprehensive FAQ database, which contains questions asked by actual persons and provides real solutions. We regulary "revamp" our FAQ database with new articles in an attempt to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can touch base with our excellent team of technical support engineers available 24/7/365 and ready to assist you with any query. Each support ticket you send will be replied to within 1 hour (the average trouble ticket response time being about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 128014

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com